Outcome first
The carrier wants recovered revenue and a clean file, not another dashboard.
Why we exist
Trucking companies should not need a dedicated back-office recovery department to keep valid accessorial revenue from disappearing in routine paperwork.
The observation
Rate confirmations, arrival and departure times, PODs, receipts, approvals and settlements are created by different people in different systems. That fragmentation creates a financial-control problem.
Freight Claim Recovery is designed to take over the administrative review: organize the file, identify potentially supportable charges, surface missing evidence, prepare the package and track the outcome—while keeping the carrier in control.
Founder
Rob operates Merrit Capital, an equipment-finance business that works with trucking companies and manages document-heavy, multi-party financial workflows involving customers, vendors, lenders, approvals, follow-up and reconciliation.
The insight behind Freight Claim Recovery is operational: when financial value depends on many small handoffs, disciplined review and follow-up matter.
Operating principles
The service is being built around the carrier’s outcome—not around selling another software login.
The carrier wants recovered revenue and a clean file, not another dashboard.
Missing facts become exceptions, not invented claim support.
The carrier remains responsible for factual accuracy and external submission.
Routine review can be automated while policy, judgment and escalation stay governed.
Service area
We initially focus on small and midsized for-hire carriers with digital rate confirmations and PODs, meaningful brokered freight and no dedicated accessorial-recovery team.
Every jurisdiction, broker and load agreement can be different. We begin with a controlled administrative review and do not present the service as legal advice or unrestricted debt collection.
Start with a small test
We will review the available rate confirmations, PODs/BOLs and supporting records, then tell you which loads may contain supportable detention or accessorial charges.